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2026-10-30 -Land of the Free
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This Federal Department Just Ranked No. 1 With Americans
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[Daily Signal] FIRST ON THE DAILY SIGNAL—A new report found that the State Department, under Secretary Marco Rubio, is the most highly rated agency by American citizens who interact with the federal government for services.
While satisfaction with federal government services fell for the first time in five years, satisfaction with the State Department increased, thanks to its new online passport renewal program.
"Under Secretary Rubio’s leadership, the State Department has worked diligently to become more efficient, more effective, and more responsive to the needs of the American people," State Department spokesman Tommy Pigott told the Daily Signal.
According to the American Customer Satisfaction Index’s 2026 Federal Government Study, the State Department topped the federal departments and independent agencies during fiscal year 2026. The nearly 8,000 surveys were used to rank departments on a scale of 0-100.
"The Department of State leads all departments at 77, up 3%, on the strength of the Bureau of Consular Affairs’ online passport renewal system," the report reads.
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Posted by Besoeker 2026-10-30 02:57||
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