BLUF:
[GoBankingRates] Every year, Consumer Reports gives reliability ratings to every major vehicle model by asking members about problems they’ve had over the past 12 months.
Last year’s least reliable company, Mercedes-Benz (M-B), stayed unreliable and was ranked the second least trustworthy behind Chrysler, which was given a woeful average predicted reliability score of 18 out of 100. M-B (23), Rivian (24; not included in last year’s list ranking due to a lack of models available to rank), Volkswagen (26) and Jeep (26) round out the five least reliable brands, based on owner satisfaction surveys.
To put these rankings in context, CR’s top five brands ranked on average predicted reliability — Lexus, Toyota, Mini, Acura and Honda — all scored in the 70s, making them twice as dependable as many of the brands listed below, according to CR’s methodology. CR rates brands and models based on 20 weighted minor and major trouble areas from its members. |