In the wake of community criticism, Target Corp. is reassigning its Muslim cashiers who refuse to ring up pork products for religious reasons to other jobs at the stores. Target received a wave of criticism earlier this week after the Star Tribune reported in a front-page article that some Muslim cashiers at Target declined to scan bacon and other pork products.
Some customers called and wrote Target to complain about the practice; a few called for a general boycott of Target on the Star Tribune's community blog, buzz.mn.
After the story appeared, Target asked Muslim cashiers who refuse to handle pork to wear gloves or transfer to other areas of the stores. In some cases, Muslim cashiers will be given the option of transferring to other stores. "We are confident that this is a reasonable solution for our guests and team members," Target spokeswoman Paula Thornton-Greear said in a statement. It remains unclear whether wages would be affected by any job transfers; cashiers are generally entry-level positions at Target. Target's new policy is similar to ones at other grocery stores in the area. Spokespeople for the chains that operate Cub and Rainbow food stores said Muslims who share concerns about pork during the interview process are told of opportunities in departments such as dairy, floral or customer service that don't involve handling pork.
Each Target store appears to have some leeway in implementing the new policy. At the downtown Minneapolis Target, employees were called into one-on-one meetings Thursday and asked whether they were opposed to handling pork for religious reasons. Those who said yes were told they could no longer work as cashiers during the store's busiest hours, 12 p.m. to 1:30 p.m., according to an employee at the store who requested anonymity.
At the SuperTarget off Hwy. 7 in St. Louis Park, which has a full grocery section, Muslim cashiers who said they refuse to handle pork were transferred Thursday to the sales floor to stock shelves or fold clothes. It remained unclear whether that change is permanent. Suhara Robla, a 20-year-old employee at the store, said more than a dozen Muslim cashiers were asked Thursday to do other jobs. "They told all of us who don't touch pork to go to the sales floor," she said. "They really didn't say why. They just said it was a new policy."
At Target stores, some Muslim cashiers opposed to selling pork had grown accustomed to waving over other employees whenever they came across bacon, ham or other pork products, even pepperoni pizza. In many cases, they simply switched on a little light above their registers and another cashier would rush to their side and swipe the product for them. The practice seemed to work well for Robla. She said she needed help scanning pork products only "about two or three times a day." In other cases, customers would volunteer to swipe the items themselves.
Occasionally, however, Robla said, people would get annoyed when she told them it was because of her religion. "Some people would say, 'If you won't scan it, then I don't want this thing,' " she said. "I don't understand it. Some people don't even want to wait a few seconds."
No, no, Robla dear. It's called customer service -- not Muslim cashier service.
Mohamed Muse, who also works at the St. Louis Park store but not as a cashier, has no problems with the new policy. "If someone is trying to buy pork, you can't just say, 'Wait here,' " he said. "You can't put a hold on the work system." Muse, speaking to a reporter Friday afternoon at the Somali mall just off Lake Street, said when he applied for his job six months ago, a human-resources worker asked him whether he could handle pork. Muse, who arrived in the country eight months ago after immigrating with his family from Nairobi, Kenya, said no. "They said OK. So I work mostly with fruits and vegetables overnight," he said. "It was really no problem."Some people get it. |