...I spent the concert with two English girls. They weren't so familiar with his music. But they were really impressed with the atmosphere of the concert. One of the girls told me: "The atmosphere here is so warm. This is so different than concerts in England. Everyone is so cold."

It is difficult to explain this feeling. I think it has to do with the middle-eastern, Sephardic culture, where everyone's troubles are your own (almost like the Cheers anthem
[I think she means the TV show theme song])
and most people share certain basic values...